Shipping & Delivery Policy

I ship domestically in India via local courier services like DTDC, Maruti Courier Services, etc. Currently, I do not ship internationally. Rates will be calculated on the website once your order is placed.

If you prefer a different shipping time or method, please get in touch with me on mymetalmuse@gmail.com at the time of placing the order.

Order Status & Tracking

After you place an order, an email confirmation will be sent. Generally, I take 10 – 15 business days to make your ordered product in detail. Before you have it in your hands, rest assured I’ve done a thorough quality check personally.

Once the order has been dispatched, I’ll send you the tracking number. You may check and track the delivery status of your orders with my logistics partner. There might be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

If you’d like to make special requests for quicker delivery, please do write to me at mymetalmuse@gmail.com and I will try my best to accommodate it.

I’m constantly working towards making this process faster, to make sure my customers receive their packages on time.

Taxes, Duties & Tariffs

For all international orders, when available, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

Mode of Payments

I accept payments via PhonePe Payments Gateway which accepts UPI and Netbanking as well as Credit and Debit cards. Currently, COD is not available.